Decision concept

Differentiation: creating a relevant, credible and defensible gap

What must be established

A useful analysis keeps its controls visible.

  1. 01

    Check the importance of the criterion for the chosen target.

  2. 02

    Compare the gap with all the relevant alternatives.

  3. 03

    Link the promise to observable capabilities and evidence.

RESULT OBTAINED

A differentiation hypothesis with expected evidence, trade-offs and imitation risk.

Decision reference

Make the next choice more explicit.

DECISION SUPPORTED

Which difference changes the customer’s choice and can be proven durably?

DELIVERABLE TO KEEP

A differentiation hypothesis with expected evidence, trade-offs and imitation risk.

NEXT ELEMENT TO EXAMINE

RepositioningExplore →

28 · ORIGINAL ASSET

Relevance × distinction matrix

Original chart

A difference only deserves investment if it matters to the target and creates an observable gap. The level of proof stays attached to each point.

  1. 01Stated

    The difference is formulated.

  2. 02Observable

    The gap is measurable.

  3. 03Preferred

    The target changes its choice.

  4. 04Defensible

    A mechanism slows imitation.

Teaching case · simulated data · no real-world market conclusion.

MOVE FROM ANALYSIS TO YOUR DECISION

Test the preference, credibility and defence of the positioning

Test my positioning ↗

MOVE FROM ANALYSIS TO YOUR DECISION

Test the preference, credibility and defence of the positioning

Test my positioning ↗

RETURN TO THE DECISION SYSTEM

See the canonical definition of marketing strategy→